Please note that we are unable to
take requests over the telephone.
This avoids mistakes being made and
keeps our telephone lines and
receptionists' time free to deal
with more urgent patient enquiries.
These can be submitted by any of the
- By post:
You may choose to enclose a
Stamped Addressed Envelope in
which the completed prescription
will be returned to you).
- In person:
Hand in at the desk or in the
Prescriptions Request Box within
the pram bay during surgery open
- By Fax:
To us on 0131 441 3963.
- To your pharmacist:
Colinton Pharmacy; Craiglockhart
Pharmacy; Lindsey & Gilmour
(Juniper Green); Lloyds (Westerhailes,
Sighthill & Currie); Polwarth
Pharmacy; Colinton Mains
Pharmacy (Tods) all accept repeat
prescriptions and forward them
to us. You can also state on
your order form if you want to
collect your prescription from
one of the above pharmacies who
have arrangements for the daily
collection of scripts from the
For options 2 to 5, the best
documentation to use is the pre
printed ‘order slip’ attached to
your last prescription, ensuring
that you tick the appropriate box
for the item you wish to re-order.
Prescription order forms are also
available from reception.
Collection of Completed
Please allow 48 hours for your
prescription to be ready for
collection. Prescriptions are likely
to be ready after 1400. They can be
delivered to selected pharmacists if
requested (see point 5 above).
with Pharmacists for
Some local pharmacists operate a
system where they collect repeat
prescriptions from the Surgery on
your behalf, and arrange delivery to
your home. If you have made such an
arrangement with your pharmacist,
please let us know when you order
your medication. You must arrange
this service direct with your
pharmacist and not with the Surgery.
Return of Unused
Please note that we do not accept
unused medications, these should be
returned to your local pharmacy.
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