We process 1000s of medications each week. To help us meet your expectations please note the following:
ACUTE PRESCRIPTIONS (ITEMS NOT LISTED ON YOUR RE-ORDER FORM)
ACUTE prescriptions are for items which the GP has decided you can NOT order on a regular repeat prescription. These require longer to process because the GP needs to review your medical records to determine the appropriateness of the medication you have requested and may take up to 5 working days to be ready.
To avoid delays to your repeat prescription processing (whilst acute items are awaiting GP approval) please list only Repeat items at (1) below and only acute items at (2) below. Please understand that requests for acute items will take longer. Thank you.
If you wish to request an item which you have been prescribed before, but which is not listed on your Repeat Prescription re-order form CLICK HERE
If you have not been prescribed a medication before you will need to contact the surgery to book an appointment with a GP.